24-7 Ride

1.7 star rating Rating - based on 14 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 9/6/2019
DON'T USE THIS COMPANY!
If I could give them a negative rating, I would. Firstly, our ride to LAX was supposed to be a shuttle. Nope. We got a car and the poor driver barely got all the bags in. He was an uber driver so most likely subcontracted. Nice guy, and HE gets a... Read More »
 
 
 
Complaint Posted 6/30/2018
COMPLETELY UNRELIABLE AND RELUCTANT TO REFUND YOUR MONEY
There should be a 0 Star Rating. 24-7 RIDE cancelled us at 9:40 p.m. by email and automated call the night before a scheduled 7:00 a.m. pick up. At 10:00 p.m., we were scrambling for a ride to LAX, 90 miles away. We managed to secure a taxi, but i... Read More »
 
 
 
Complaint Posted 8/11/2017
CLICK
I tried to plan a reservation shuttle from LAX to John Wayne Airport, after waiting a man comes on the line and say, very aggressively, "We;re booked for the day!CLICK!"and hung up one me. Read More »
 
 
 
Review Posted 12/14/2013
Absolute Nightmare
I asked them to come at 11am to allow time to lax. they came 20 min early - which was okay, but we weren't ready. when we came out of the house at 11 am, the driver was on the phone and looked anxious. I asked if he was okay. he said yes and menti... Read More »
 
 
 
Complaint Posted 11/7/2013
TERRIBLE SERVICE OVERALL and NO COMMITMENT TO ON TIME PICK UP - STRANDED @ LAX NEARLY 2 HOURS - DRIVER LATE!
PICK ANOTHER SHUTTLE SERVICE AND SAVE YOURSELF FRUSTRATION FROM 24/7 RIDE...They claim "Commitment to On Time Service" and "Guaranteed On Time Pick Up" but do not believe it. Check out all the poor reviews on Yelp and others be... Read More »
 
 
 
Review Posted 8/13/2013
Great Experiance
I would just like to thank you for the great customer service that I experienced with your company. On July 25, 2013 my children and I were pleased with the service rendered by driver Jesus from our home to LAX airport. He was running a tad late b... Read More »
 
 
 
Review Posted 7/24/2013
Amazing service with 5 star customer service
My grandmother is ill and needed to get home i have 3 children under the age of 2 and could not get her I called made a same day reservation and she was not only picked up on time they helped her in the car took her bags and even waited for the Am... Read More »
 
 
 
Complaint Posted 7/4/2013
TERRIBLE!
Do not use this service. They didn't even show up to pick up a friend and they were very rude when I called in to ask why. Read More »
 
 
 
Complaint Posted 10/8/2012
Will not try to use this company again
This company is not reliable. I booked round trip transfers for 6 people weeks in advance of a family vacation. The pick-up time was to be 6am on a Sunday. I was called by 24/7 at 8pm the night before and was told they could not pick us up at 6am.... Read More »
 
 
 
Complaint Posted 9/8/2012
DO NOT USE THIS COMPANY!
Our shuttle was an hour late picking us up. I tried to call the company, but they do not open until 8 am. A message said to call the driver listed on the reservation, but there was no driver or phone number listed. We got a call from a woman sayin... Read More »
 
 
 
Complaint Posted 3/14/2012
Unreliable company- I'm shocked they're still in business
Do not choose this company! They are unreliable! The arrival there was great. It was the departure where there were issues. I called the company to tell them we were outside waiting. I spoke with Jennifer. She said she'll call the driver and call... Read More »
 
 
 
Complaint Posted 11/28/2011
No Show
We were in town for my recently deceased Mother's memorial and I scheduled 24-7 Ride for my son on Saturday November 12, 2011 for his return trip to LAX. The reservation was confirmed for pickup on Sunday November 13, 2011 at 4:40 AM. At 4:20 AM,... Read More »
 
 
 
Complaint Posted 8/11/2011
Review 8/11/2011
I would NOT recommend this company to anyone! They did not pick us up at LAX at 11:45 PM. When I called the phone number for their office, I heard a pre-recorded message saying the office closed at 11:30 PM. I was told to call the number for the... Read More »
 
 
 
Complaint Posted 7/20/2011
Review 7/20/2011
Do not use this company!!! I reserved a limo for a round trip to and from Lax. I made the reservation about 1 1/2 weeks before pickup. I received a confirmation e mail that evening. The morning of the pickup, I received another email confirmation... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 700-1222 Address   12402 Ranchwood Road
Santa Ana, CA 92705
Website   Email   sales@24-7RIDE.com
Contact   Other  
 
 
 
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