Customer Reviews & Ratings
Complaint Posted 9/12/2021
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*******Scams And Fraud By Edwin Novel Jewelry Design Exposed*******
*******Fraud And Scams by Edwin Novel Exposed******* I am here to expose the scam that is being run by these SCAM ARTISTS and how they are Brazenly Scamming the unsuspecting people looking for a good deal. Of course everyone looks to get a good deal on their Diamonds, so just as everyone else, I shopped online for my wife's Diamond solitaire and unfortunately came across the scam of the century run by a bunch of thieves. I had a mind set that I am going to choose the best quality for my price range albeit smaller but the best quality. On their website you can custom build your ring and choose a stone of the quality you desire. After long decision making, we picked a Round Cut and Baguettes with following specifications: Center stone carat 0.76, Color G Clarity SI1 And sapphire side stones of 0.90 which was sent to us with an accompanying appraisal from their fake lab. Fast forward to September 2021, I wanted to sell my wife's ring and took it to 3 different Jewelers all of whom told us that this ring is of much of a inferior quality and we have been had. At this point we decided to send the ring to an independent lab which confirmed what the Jewelers had told us and produced the following report: Center Stone carat 0.63, Color L-M , Clarity I2 which is like glass quality comparing to what we paid for. We were devastated and started reading other reviews that painfully mirror our own experience of this SCAM . Some people have started joining in on a class action lawsuit. We contacted them and first spoke to a Lisa who promised to look into it and get back to us which never happened. The week after, we contacted them again. This time another person named Jamal promised the same and never got back to us. The third time I told them if they keep ignoring us we will take further action, after which a person named Johnson called back and tried to smooth things over and down play other Jewelers and the independent lab report and that the ring is probably even worth more now than I paid for it. We simply wanted our money back for the fraud that they are running. He said he would talk to his people and have an offer for us the next day. He didn't call back and when I called again He said that his "Superior" wants to talk with me. A heavy accent Iranian Guy with a Fake name took the phone and told me he is one of the higher ups and he can do whatever he wants and threatened me that he is very well versed in internet manipulations and scams and that if I post a review, he can and will hurt and damage me. Now I have all of you and this post as a witness to this threat!! As we speak I am in the process of finding other victims and private messaging for all of us to be represented by an Attorney and Sue Edwin Novel and stop them from further conning good people. ******* SCAMS AND FRAUD BY EDWIN NOVEL EXPOSED*******
 
 
 
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Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website   edwinnoveljewelrydesign.com Email   customercare@edwinnoveljewelrydesign.com
Contact   Lisa Lee Other  
 
 
 
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