Alysha C.'s review of In & Out Home Improvements

In & Out Home Improvements

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Complaint Posted 11/25/2019
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DO NOT USE THESE GUYS! First, we were subcontracted to complete a work order for Danny. We were contracted to correct 12 "nail pops" on a newly constructed house. In addition we were to build out and sheetrock/mud a new room in the attic area. We agreed on $1200.00 for the job. We showed up on time, on the agreed day. The "nail pops" turned out to be screws not attached well but there were over 30 of them, not 12. We took care of those, mudded them and painted the area where they were located. We also built out, hung sheetrock (over 12 sheets) and mudded. What exactly was agreed upon. In addition, the homeowner insisted that we also paint her bathroom because her husband had painted eggshell over flat and it looked bad. She also wanted us to fix holes in the wall around the bathtub left over from a previous contractor. This was done to make the homeowner happy, but was in addition to what we had agreed to handle. We completed the job, walked thru with the homeowner and took photos of our work that was completed. The next day, I sent our invoice over to Danny, who at that point has stopped communicating with us. He has not responded to any text messages, has turned off his phone so no phone calls can go thru. His voicemail box is full so no message can be left. He had given me a business card when we were working indicating his email was on the card. It was not. There was a URL for his business, but the website is defunct. Apparently they did not pay for that service either. This left us no avenues to seek communication. Danny has refused to pay us, the subcontractor who did the work on this project and has not given any reason why. It is HIGHLY unprofessional. I am at the point now, where I am going to have to take this guy to court in order to even get any sort of justice here. I would recommend should you need work done in the greater Knoxville area that you call someone else to handle your work needs. Your job may get done, but Danny will pocket the monies and not pay those who are actually doing the work!
 
 
 
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Additional Business Information
Hours   Mon - Sat: 8:00 am - 5:00 pm, Sun: Closed Phone   (865) 337-4986 Address   307 Old Hoodlanding Rd
Kingston, TN 37763
Website   https://knoxhomerepairs.com/ Email   sales@knoxhomerepairs.com
Contact   Daniel Smith, Owner Other  
 
 
 
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