Customer Reviews & Ratings
Review Posted 6/16/2021
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Great work Optimum First Mortgage
Great work Optimum First Mortgage, please keep it up, always. We were referred to Optimum First Mortgage by for refinancing our San Francisco, CA, Sunset district home. Initial reviews were really encouraging. We were assigned loan officer Jason Boggs and Loan Processor Amanda Doyle. Right from start Optimum First is a great company to do business with, because they are straight forward. No hidden costs, and whatever they said they will charge that's it, no surprises till the end. When the closing statement came in on the closure of the funding there was nothing to validate because it did not differ from what Jason said will cost us. I must particularly thank Jason, loan officer, for his drive, initiative, cool headedness, and above all understanding the plethora of documents needed for this process that helped him stay ahead in the process. Excellent communication with clients, with a focus on client satisfaction, is definitely his specialty. He was able to warn me of the documents that could be required so that I was able to get them ready in time. He remained focused when the first round of approval could not be concluded due to my work trip to Brazil and my inability to obtain a notary at the US Embassy in Brasilia and Consulate in Sao Paulo. He remained in touch and restarted the whole process 2-3 weeks before my return until we finally made it! Amanda worked well in communication with me on the loan status as the refinance progressed from stage to stage under her active supervision and leadership. Robert, the owner, was really a big help in giving needed advice as and when needed. And above all Robert was very approachable. All put together at Optimum First its a great team work and results for the clients!! Rudy KH, San Francisco, CA
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Additional Business Information
Hours   Monday - Friday 8:30am - 6pm Sat - Closed Sun - Closed Phone   (877) 816-7846 Address   8900 Warner Avenue
Fountain Valley, CA 92708
Website Email
Contact   Robert Drenk Other  
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