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Order online only
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I've ordered mattresses and box springs relying on manager's advice. He gave me an approximate price , which I approved. Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. He was aware that I've chose a long term, but hadn't mention that this is not applicable to this items. I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. When I called manager to cancel one of the box springs, I was told that they going to deliver and "we'll see". So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. So beware, the company is full of surprises. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. Thank you Watchung store for the lesson, will never use you again. Never,never,never order from the store. Use Internet instead. This guys are just making money and never do anything for you.
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