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good , well- run efficient and successful company
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I was called on the telephone by one of your representatives (david) and after hearing what he had to say i decided to get one of your technicians to come and clean the air ducts change the filter and service the air conditioner on the roof of my townhouse as arranged, mike and baron arrived exactly on time and after an inspection of the unit told me of the problems i had with a conditioner which was 30 years old!
he was totally convincing and extremely knowledgeable on every single fact concerning the correct air conditioner i needed in my home he was impeccable in his manner of talking and never at any time put me or my wife under pressure to agree to the purchase of a new unit after deliberation , we decided that a new unit was absolutely necessary and important for our well being especially considering that we live in woodland hills in the valley which is so hot in summer we were advised to purchase the lennox 3 ton unit variable speed 15 seer. added was an electro silver anti- microbial electrostatic air filter whole house purification antimicrobial ultraviolet system as well and payment terms to suit my request
Mike explained to us how they would install the new unit and arranged an appointment immediately to suit us baron and mike serviced the old unit to make sure that my wife and i would not be inconvenienced in any way until the new air conditioner was installed we are senior citizens and i am disabled!!!!
I cannot describe how pleasant both mike and baron were and we can only congratulate your company on employing people of this caliber it is a reflection of your service to your customers excellent and top notch.
On the day of installation of our new air conditioner javier and rocky arrived in time they explained what they were going to do and were efficient , courteous and thorough throughout the day they were always concerned about our welfare and these technicians are to be congratulated for their excellent working abilities this is exactly what mike had told us to expect and we love our new unit which is working beautifully and above all will give us great comfort and improved healthy and cleaner air to breathe today mike and baron arrived to clean the air ducts and to explain once again every aspect of the pro 5000 Honeywell thermostat installed so that we understood how to use our unit without encountering any problems
once again congratulations on your excellent technician mike moyal and all the other technicians involved as well this is what makes a good , well- run efficient and successful company we will recommend Air Quality, to everyone
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