Cotton C.'s review of Domestic Uniform Rentals

Domestic Uniform Rentals

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Complaint Posted 1/5/2012
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Domestic Uniform - DON"T USE THEM!
I signed up with them and actually switched from another linen company to this company. The representative was persuasive and the billing was minimal. He even threw in 2 free weeks of service to test them out. Of course, they were on their best behavior and now 2 months later, their service is horrible. The chef jackets are returned with chemical smells, the aprons have holes in them or no ties, the towels are returned stained. The only clean looking thing we get is the entrance floor mat! This company is ridiculous! I've called and left messages - no one has returned my phone calls. I've even written a letter with no acknowledgement.

Everyone I speak to seems to be an area supervisor, area service coordinator yet none of them can fix their service or their product. I keep getting the runaround from their representative, which is more ridiculous and frustrating.

When I said I could not afford their service, they wanted me to end their contract by paying them off! The whole point is if I can't afford their weekly billing - which has now been increased but same shoddy service - how am I suppose to pay them off? They are definately in this business for the money. I wish I would have found all these negative reviews before I started their service.
 
 
 
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Additional Business Information
Hours   Phone   Address   1600 Compton Avenue
Los Angeles, CA 90021
Website   http://www.domesticuniform.com Email   mcolton@domesticuniform.com
Contact   Mark Colton Other  
 
 
 
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