Nelda Jeanne F.'s review of Royal Suite, Inc.

Royal Suite, Inc.

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Customer Reviews & Ratings
Complaint Posted 2/4/2010
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Review 2/4/2010
I completely trusted this company in giving me exactly what I ordered. I ordered a very soft mattress and was delivered a firm mattress. I immediately had them pick it up. There was no paperwork involved with me on this delivery, so how can I know I received the right mattress. Now they are charging me a re-stocking fee of 20% on total price of the mattress. They are also charging me a 69.00 pick up fee, So they are making me responsible to pay them back $229.59 total. I believe this is totally unfair want everybody to know what kind of company this is and how they treat their customers!
 
 
 
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Additional Business Information
Hours   Monday - Friday 9:00 a.m. - 8:00 p.m. Saturday 10:00 a.m. - 7:00 p.m. Sunday 10:00 a.m.- 6:00 p.m. Phone   (661) 259-7000 Address   26536 Carl Boyer Drive
Santa Clarita, CA 91350
Website   http://www.aroyalsuite.com Email  
Contact   Greg Harris Other  
 
 
 
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