Danton T.'s review of Survey Resource Center

Survey Resource Center

         
Customer Reviews & Ratings
Complaint Posted 7/21/2009
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Review 7/21/2009
I purchased a list of leads on 2.25.09 from SRC leads. The sales representative told that the list was respondents from a survey they had sent out in my area. These people had supposedly request to be contacted by a financial adviser. I was promised a full refund if the list did not produce results within 90 days After sending an intro letter and following up with phone calls there was nothing. Nobody had heard of a survey and they sure didn't want to speak with me. I requested a refund on 3.30.09 and they offered to replace the leads but after the last list I didn't want more time wasting phone calls. I just asked that they refund my money. I finally got my refund at the end of July after almost 6 months. I had to hassle them the whole time to get them to refund my money. I was told there was a form that I must submit and they would e-mail it to me. They conveniently did not e-mail the form until after the 90 days was up. At that point they told me I would only get a 25% refund because I did not submit the form in time. Finally I was promised a full refund minus there cancellation fee. I did not see a refund and I kept calling and e-mailing. On 6.11.09 they finally told me that they refund would be made on 7.3.09 so I waited another month. On 7.3.09 there still was no refund so I called again on 7.7.09. Then they told me there was technical difficulty and they would call me when the problem was resolved. 7.21.09 I called again to find out about my refund. I was told that I should see the refund to my credit card tomorrow. We will see if that happens. 5 MONTHS and no refund. Do not order anything from this company.
 
 
 
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Additional Business Information
Hours   Phone   Address   19501 NE 10th Ave., #106
N. Miami, FL 33179
Website   http://www.srclistings.com Email   blevy@srcleads.com
Contact   Bryan Levy Other  
 
 
 
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