Charles B.'s review of The Faucet Depot

The Faucet Depot

         
Customer Reviews & Ratings
Complaint Posted 12/11/2010
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Review 12/11/2010
I placed a large order with them for many faucet components for a bathroom.  Many of the products appeared to be opened/returned.  The biggest problem was packaging/shipping.  They would ship from California to NY and the items looked like they were packaged by a 3 year old.  Items repeatedly would show up damaged, which eventually delayed my project.  In the end, I had to turn to the manufacturer to obtain the damaged components and pay extra for the parts.   I asked them to reimburse me for the parts that I had to buy from the manufacturer, but they would not.  I also communicated with them regularly regarding the packaging issues, but they basically said they couldn’t do anything about it.  I would not recommend or use them again.
 
 
 
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Additional Business Information
Hours   24 hours 7 days a week. Phone   (888) 328-2389 Address   7142 East Slauson Avenue
Commerce, CA 90040
Website   http://www.faucetdepot.com Email   tarcher@faucetdepot.com
Contact   Tim Archer Other  
 
 
 
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