LaLa's review of Treasured Moments Ultrasound

Treasured Moments Ultrasound

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Customer Reviews & Ratings
Complaint Posted 4/17/2010
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Review 4/17/2010
Unforunately I was HIGHLY disappointed with all aspects of my visit/service at this facility. The location/builidng is very nice, however, the inside is very dingy. There are tacky couches that look like they were pulled out the garbage & stains all over the carpet. My mom really wanted to know the gender so we stayed, BIG MISTAKE. I paid $103 to find out the sex of my baby. This facility has none of the items a mother would need to consume should the baby not move (i.e. cold watre, OJ, etc), there's isn't even anything around for you to go purchase the items yourself. They do not tell you over the phone to bring this stuff, but during the visit they tell you what you should've brung with you so the baby could possibly move. All the while selling you on coming back & paying an additional fee to determine the baby's gender. Their policy is the 2nd visit is free if they cannot determine gender, to get around this they give you a gender determination anyway although my baby kept its legs closed the ENTIRE hour. BEWARE although all of their advertisement says you get a video, they surprise you once there to let you know its an extra $14 if you want a DVD not VHS, thus the $15 coupon they have on there page is useless since they know people will want a DVD as opposed to an obsolete VHS. The receptionsist admitted she knew this was deceptive & suggested I do like she's told others & that's complain to the owner. All you hear is a bunch of noise for the bear that's supposed to hold the baby's heartbeat (another $45 rip off), this thing is cheap & VERY LOW quality. The ultrasound photos are obscure & you see nothing but mostly black. If these machines are supposed to be state of the art they should look better than the ones I get from my doctor. When I got hoem I discovered that my video was not 15 minutes, I did not have the number of photos included in my packet and the CD rom did not contain 10 color pictures (one color photo & four black & white one of which was a picture of my personal info). These people are total scam artists that rip off people & prey on your emotions/excitement during this special moment with deceptive practices/hidden fees, DO NOT GIVE THEM YOUR MONEY.
 
 
 
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Additional Business Information
Hours   Phone   (714) 549-5858 Address   3605 West MacArthur Blvd Suite 710
Santa Ana, CA 92704
Website   http://www.sono4d.com Email   tupito@hotmail.com
Contact   Sam Gadalla Other  
 
 
 
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