Customer Reviews & Ratings
Review Posted 10/9/2007
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Review 10/9/2007
I recently contracted Walsh moving and storage for both a local move (from my apartment to storage) and for a long distance move (from my storage unit across the country). Moving from a small apartment seemed to make me a low priority for many companies that I contacted. I had a couple of quotes, and Walsh Moving did not quote me the lowest price. I hired them to handle my local move because they felt like a small, local business and every time I called I spoke directly to Tom. The guys did a great job, and when they finished the bill was less than the quote! When it came time for my long distance move (coast to coast), I called Tom again. There was a weight discrepancy between Walsh's estimate and 'the other guys,' so Tom sent out another person to double check. His delivery day estimates were based on a few days as opposed to a few weeks, and when I asked about the usual 10% price increase allowed to movers based on weight Tom explained that his estimate price was for the whole job--no more, no less. So the weight estimate and the price estimate from Walsh was a little higher, but it felt fair whereas 'the other guys' prices felt a bit too good to be true and I didn't want to get stuck with a surprise bill at the end. So I chose Walsh Moving. Of course, Tom was booking my little apartment move with another big shipment. A couple days after my stuff was picked up and a few days before it was supposed to be dropped off, Tom informed me that my delivery was going to be postponed. Apparently, the other shipment had canceled at the last minute. I was so upset because I had pinned so many other hopes and plans to this delivery date! But Tom got to work piecing another shipment together. He took a bit off the price and got my stuff to me within 2 weeks. I did feel that this change was out of his control and he did the best he could to make it up to me. Overall, I felt this company was very fair and that Tom was true to his word. There are so many moving 'horror stories,' but every person from Walsh that helped me or put their hands on my stuff was professional and courteous. All my stuff was delivered with no problem; nothing was missing. I am only about 85% unpacked, but so far everything made the two moves in good condition. I would definitely recommend Walsh Moving and Storage. In fact, I would use them again myself. Call them!
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Additional Business Information
Hours   Monday - Sunday 8:00am - 5:00pm Phone   (310) 320-4660 Address   1425 Plaza del Amo
Torrance, CA 90501
Website Email
Contact   Thomas Sapper Other  
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