b p.'s review of Z Antique & Collectible Mall

Z Antique & Collectible Mall

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Customer Reviews & Ratings
Complaint Posted 7/6/2011
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Review 7/6/2011
this company has provided one of, if not the worst experiences i have ever had buying something online. i placed an order in the beginning of march, it is now the beginning of july. i have yet to receive my order. i tried contacting the company many times both via email and telephone. every single time i called i was forwarded to a voicemail. it took about a month of persistance before i finally got a reply, simply stating the the item i ordered was back ordered, and i could either wait or ask for a refund. when i heard this i asked how long they estimated until their stock was replenished. they then said that it would be just a few weeks.... so i waited. as i said above, it is now july (4 months later) and i have yet to receive anything. i have tried writing emails and calling more times than i'd care to mention. suffice to say that this is a terrible establishment and i cannot speak against this company strongly enough. simply terrible. there should be a negative star rating because giving them 1 star was far too generous.
 
 
 
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Additional Business Information
Hours   Phone   (714) 952-8857 Address   4480 Lincoln Avenue, Suite 5
Cypress, CA 90630
Website   Email  
Contact   New Contact Other  
 
 
 
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